TECHNOLOGY
All-Day Monitoring, Every-Day Protection
Trusted Partnerships
Proven Technology
We partner with our clients to gain secure access directly into their claim center and offer a combination of electronic placements through a Push or Pull mechanism to retrieve documents and client notes in real time. Network. Our Annual SOC Audits conducted by an independent third party evaluates our internal control environment that ensures security and privacy standards during transit and while your claims are at rest in compliance with industry security and privacy standards.
- SOC & PCI certified data protection
- Meraki firewalls and routers
- Multi-Factor Authentication (MFA)
- Anti-virus and malware protection
- Monthly vulnerability scans
- 24/7 monitoring & alerts
- Secured FTP & encrypted email
- Strong password policies & File integrity monitoring
- Rapid incident response
Proprietary Claim Management Technology
- Our proprietary claim management softwareensures secure, efficient accounthandling from placement to closure.
- NCS has a dedicated IT Service Provider that will establish the prerequisite integration details to access the client’s system of record to access client notes in real time, pull documents and immediately enter claims directly into our proprietary collection systems.
- Our infrastructure can accept placements according to the client’s preferred delivery method and integration is often completed within a few days.
- NCS can facilitate an API interface connection to receive new referrals and provide a two-way feed.
- NCS offers Robotic Process Automation options if necessary.
- Our intelligent escalation process ensures all relevant parties are notified promptly, streamlining resolution, and minimizing delays.
Certified Data Security & Compliance
NCS is SOC Audit Certified, with annual third-party audits conducted by Kirkpatrick Price to validate our compliance with strict industry standards. Your data is protected — in transit and at rest — every step of the way.
Required Industry Security Certifications
- SOC 1 Type II – Demonstrates effective operational controls that safeguard sensitive data
- SOC 2 Type II – Evaluates NCS on five trust principles: security, availability, processing integrity, confidentiality, and privacy
- PCI-DSS Certification – Ensures secure handling of payment data and protection against card fraud